Ideas in practice
Ideas grounded in
technical work.
Working perspectives on product thinking, technical go-to-market, enablement, and the experience behind complex network systems.
Product thinking · Enablement
What if we treated enablement like a product?
The best technical enablement is researched, designed, released, measured, and improved, not simply delivered.
Read note ↗Technical marketing · Networking
Guest access is a product experience, not just an IT workflow
A visitor may never see the network design, but they immediately experience the choices behind it.
Read note ↗Product thinking · Portfolio strategy
When good products reach the end of their chapter
SM and MT show that a product can solve real problems, fit naturally into a platform, and still reach the end of its journey.
Read note ↗